AnswerHVAC is the only 24/7 answering service that works exclusively with HVAC companies. AnswerHVAC solves the #1 complaint voiced by HVAC companies about their current answering service. 100% of the HVAC companies we surveyed said that their primary objection with their current answering service is that it does not specialize in HVAC and does not understand the fundamentals of the HVAC business. If your answering service does not even understand the basics of our industry, how can you expect them to maximize upon the potential of every single incoming call?
HVAC leads are very expensive, so it’s critical that they are handled in a timely and professional manner.
Other answering services answer the phone for doctors, lawyers, limousine companies, and just about every other industry that has nothing to do with HVAC. Correctly answering the phone for an HVAC company involves so much more than simply taking a message - it requires specific industry knowledge! We are in a very unique “emergency response”- based business, where money is made or lost on every single call.
The staff at AnswerHVAC has been personally trained by some of the brightest minds in the HVAC industry today. The management of AnswerHVAC has personally served in an executive capacity at some of the largest HVAC contractors in North America and has built world-class HVAC call centers from the ground up.
Who better to know how to handle each and every one of your customer’s calls? AnswerHVAC will not only get it right for you every single time, but we will work directly with the management of your HVAC company to develop a customized script for our agents that reflects YOUR company, YOUR message and YOUR branding.
AnswerHVAC also offers a revolutionary LIVE CHAT feature that we will install on your website to ensure that the potential customers that are visiting your site all day long are captured, and that your company’s branding and message are delivered professionally and consistently every single time…no matter how your customers are trying to contact you. Surprisingly, only 3-4% of your website visitors will ever contact you on their own. A “Contact Us” form is simply not enough in today’s technological age. Let our team proactively engage and convert your web leads and reap the rewards!
Prefer not to gamble and leave your business to chance in the hands of people who know nothing about what your business is all about? Switch to AnswerHVAC today and experience the AnswerHVAC Difference!