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Blog

Holiday Priorities

Jonathan Bryant

As I write about to board a plane at Thanksgiving, I'd like to share five things I did to set up our business for success.

1.  I didn't worry.

Believe in your people.  It's important to delegate - people you put in charge feel important.  They deserve the chance to succeed or fail.  They're likely to make you proud.

2.  I didn't set an Out of Office.

I'll check e-mail twice a day, and my phone is on in case people need me.  Just because you do #1 doesn't mean you check out.  People will respect that fact that it's a holiday...and they'll respect you even more that you're available for them.

3.  I left the checkbook.

Things break.  It's November.  Make sure your people can pay a bill if something goes awry...and it might.  No matter what the cost, fix it.  

4.   I made the necessary calls.

My day was booked solid today, and it was awesome.  A Tuesday is a Tuesday, and there were plenty of people still at their desks getting deals done.  

5.  I thanked my customers.

I recited the things I was thankful for - our troops, the opportunity to serve, my friends and family and most importantly, YOU.  We're all in business to make money, but it's the heart we're remembered for.

Happy Thanksgiving!

Jonathan